Terms of Use

1. Acceptance of Terms

By accessing and using North Pole Post ("the Service"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Service.

2. Service Description

North Pole Post provides personalized digital letter generation services featuring Santa Claus themes. Users provide information which is used to create customized, downloadable digital images suitable for printing.

3. User Responsibilities

You agree to:

• Provide accurate information when creating letters
• Use the Service for lawful purposes only
• Not use the Service to create offensive, defamatory, or inappropriate content
• Not attempt to reverse engineer, hack, or disrupt the Service

4. Payment and Purchases

All purchases are processed securely through Stripe. Prices are displayed in USD. By completing a purchase, you agree to pay the stated amount for the selected product (single letter or template bundle).

5. No Refund Policy

ALL SALES ARE FINAL. Due to the digital nature of our products, we do not offer refunds, exchanges, or cancellations once a purchase is completed and the digital product is delivered.

By completing your purchase, you acknowledge and agree to this no-refund policy. Please review your letter carefully before purchasing.

6. Intellectual Property

All content, designs, templates, and materials provided by North Pole Post are protected by copyright and other intellectual property laws. You receive a limited, non-exclusive license to download and print your purchased letter for personal, non-commercial use only.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not guarantee that the Service will be uninterrupted, error-free, or that defects will be corrected.

8. Limitation of Liability

IN NO EVENT SHALL NORTH POLE POST BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. Our total liability shall not exceed the amount you paid for the Service.

9. Privacy

Your use of the Service is also governed by our Privacy Policy. We collect and use information as described in that policy.

10. Changes to Terms

We reserve the right to modify these Terms of Use at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.

12. Contact

For questions about these Terms of Use, please contact us at: contact@northpolepost.online